Customer relationship management (CRM) is a vital tool that helps non-profits and charities to build sustainable revenue streams, understand and engage with audiences, and increase donor engagement.
Today, non-profits and charities are under more pressure than ever to boost revenue and increase donor engagement & fundraising. This is where Microsoft Dynamics 365 steps in.
Microsoft Dynamics 365 allows non-profits and charities to execute targeted fundraising campaigns, collect invaluable insights, make informed decisions about projected revenues, and complete routine activities with complete ease. Furthermore, Microsoft Dynamics 365 integrates seamlessly with online fundraising platforms, event ticketing websites, payment gateways, marketing automation services, and survey tools. It also helps accelerate cultural change to track every interaction across multiple touchpoints.
In addition to these unique advantages, Microsoft Dynamics 365 can also be leveraged by charities and non-profits to gather on-demand insights across legacy gifts, forecasted revenue, donor interests, lapsed donors, gift aid declarations, donation patterns, and donor engagement. Also, Microsoft Dynamics 365 can help quickly execute campaigns, segment supporters, and ensure that donors receive timely, relevant, and personalized content.
Microsoft Dynamics 365 can also be used to understand the supporter base better and identify the right audience and channels to achieve positive outcomes. For instance, Microsoft Dynamics 365 can help align effective data segmentation with inspiring stories that resonate with the target audience to increase donor value.
Find out how Microsoft Dynamics 365 can help your charity or non-profit gain a deeper understanding of your supporter relationships. Call or email us now to build sustainable revenue and support your fundraising efforts like never before.