How To Enhance Admin Productivity With Guided Customer Service Channel Setup?
Microsoft recently announced the unified Customer Service admin center that efficiently consolidates administration experiences across...
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Prashant D
- Jan 19
- 1 min
How To Leverage Percentage-Based Routing To Load-Balance Customer Service Requests?
Organizations that want to provide a world-class customer engagement experience to their customers count on unified routing in Microsoft...
Prashant D
- Jan 19
- 1 min
How To Streamline Your Make-To-Order Supply Chain?
Order-taking and related downstream processes have been significantly streamlined thanks to the new make-to-order (MTO) automation...
Prashant D
- Jan 19
- 2 min
How To Boost Seller Productivity With Embedded Teams Calls & Conversation Intelligence?
Efficiency is paramount for seller productivity in today's cutthroat business environment. Sales teams must achieve more with less to...
Prashant D
- Jan 19
- 1 min
How To Improve Packing Efficiency With The Warehouse Management Mobile App?
Warehouse workers generally pack shipment items at a specific packing station via an optimized process to ship small and medium-sized...
Prashant D
- Jan 19
- 2 min
How To Discover New Ways To Analyze Your Customer Service Data?
Running a digital contact center is no cakewalk with supervisors expected to gather real-time insights on agent-customer activities....
Prashant D
- Jan 19
- 1 min
How To Engage Your Customers Faster With AI-powered Marketing Email Content?
Marketers across the globe are expected to create unique and compelling email content that can easily grab and retain the attention of...
Prashant D
- Jan 19
- 1 min
How To Increase Your Supply Resilience With Multisourcing In Supply Chain Management?
For decades, organizations across the world have centered their supply chain strategies on increasing efficiency and lowering costs. Most...
Prashant D
- Jan 19
- 2 min
How To Discover insights To Create Experiences That Customers Love?
A recently-concluded survey revealed that 90 percent of organizations across the world believe that improvements are required in their...
Prashant D
- Jan 19
- 1 min
How To Engage Customers Using Highly Personalized Content?
There is no denying the fact that the inboxes of most customers are flooded with hundreds of promotional and other emails every day. This...
Prashant D
- Jan 19
- 2 min
How To Achieve Superior Self-Service Voice Support?
The world around us may have changed 360 degrees, but phone support is still the preferred choice of communication for many people around...
Prashant D
- Jan 19
- 1 min
How To Empower Hybrid Collaboration In The industrial Metaverse?
Modern-day enterprises are leveraging Microsoft HoloLens 2 to improve operational efficiency, ensure process compliance, and learn on the...
Prashant D
- Jan 19
- 1 min
How To Transform Customer Experience With Dynamics 365 Marketing & Customer Insights Updates?
Today, lines between customer expectations have evolved dramatically. Seamless, self-drive, and personalized interactions across multiple...
Prashant D
- Jan 19
- 1 min
Microsoft To Bring ChatGPT Features To Outlook, Word, And PowerPoint
Microsoft is all set to integrate OpenAI’s ChatGPT technology into its Office applications. The to-be-released features are likely to...
Prashant D
- Jan 19
- 1 min
Microsoft Introduces Automate Tab In Excel For Mac & Windows
Microsoft has announced that it will be rolling out the Automate tab to Excel for Windows and macOS. This will help desktop users easily...
Prashant D
- Jan 19
- 2 min
HDFC & Microsoft Join Hands For Digital Transformation Journey
Microsoft has joined hands with HDFC Bank, India’s largest private sector bank, in the next phase of its digital transformation journey....
Prashant D
- Jan 19
- 1 min
Microsoft & NIELIT Collaborate To Train Youth In Cybersecurity Skills
Microsoft and the Indian National Institute of Electronics & Information Technology (NIELIT) have announced a collaboration to enhance...
Prashant D
- Jan 19
- 1 min
Microsoft Celebrates Future Ready Champions Of Code
Microsoft has announced that more than 100,000 developers participated in the Future Ready Champions of Code program to receive Microsoft...
Prashant D
- Jan 19
- 1 min
Microsoft & ISRO To Support Space-Tech Indian Startups
Microsoft and the Indian Space Research Organization (ISRO) have signed a Memorandum of Understanding (MoU) to fuel the growth of...
Prashant D
- Jan 19
- 1 min
Microsoft Teams Add New Features
Microsoft has announced the latest updates to its Teams collaboration service. Some of the exciting updates include a delete chat...
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