How To Enhance Admin Productivity With Guided Customer Service Channel Setup?
Microsoft recently announced the unified Customer Service admin center that efficiently consolidates administration experiences across...
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Prashant D
- Jan 19
- 1 min
How To Leverage Percentage-Based Routing To Load-Balance Customer Service Requests?
Organizations that want to provide a world-class customer engagement experience to their customers count on unified routing in Microsoft...
Prashant D
- Jan 19
- 1 min
How To Streamline Your Make-To-Order Supply Chain?
Order-taking and related downstream processes have been significantly streamlined thanks to the new make-to-order (MTO) automation...
Prashant D
- Jan 19
- 2 min
How To Boost Seller Productivity With Embedded Teams Calls & Conversation Intelligence?
Efficiency is paramount for seller productivity in today's cutthroat business environment. Sales teams must achieve more with less to...
Prashant D
- Jan 19
- 1 min
How To Improve Packing Efficiency With The Warehouse Management Mobile App?
Warehouse workers generally pack shipment items at a specific packing station via an optimized process to ship small and medium-sized...
Prashant D
- Jan 19
- 2 min
How To Discover New Ways To Analyze Your Customer Service Data?
Running a digital contact center is no cakewalk with supervisors expected to gather real-time insights on agent-customer activities....
Prashant D
- Jan 19
- 1 min
How To Engage Your Customers Faster With AI-powered Marketing Email Content?
Marketers across the globe are expected to create unique and compelling email content that can easily grab and retain the attention of...
Prashant D
- Jan 19
- 1 min
How To Increase Your Supply Resilience With Multisourcing In Supply Chain Management?
For decades, organizations across the world have centered their supply chain strategies on increasing efficiency and lowering costs. Most...
Prashant D
- Jan 19
- 2 min
How To Discover insights To Create Experiences That Customers Love?
A recently-concluded survey revealed that 90 percent of organizations across the world believe that improvements are required in their...
Prashant D
- Jan 19
- 1 min
How To Engage Customers Using Highly Personalized Content?
There is no denying the fact that the inboxes of most customers are flooded with hundreds of promotional and other emails every day. This...
Prashant D
- Jan 19
- 2 min
How To Achieve Superior Self-Service Voice Support?
The world around us may have changed 360 degrees, but phone support is still the preferred choice of communication for many people around...
Prashant D
- Jan 19
- 1 min
How To Empower Hybrid Collaboration In The industrial Metaverse?
Modern-day enterprises are leveraging Microsoft HoloLens 2 to improve operational efficiency, ensure process compliance, and learn on the...
Prashant D
- Jan 19
- 1 min
How To Transform Customer Experience With Dynamics 365 Marketing & Customer Insights Updates?
Today, lines between customer expectations have evolved dramatically. Seamless, self-drive, and personalized interactions across multiple...
Prashant D
- Dec 26, 2022
- 2 min
How To Empower Your Healthcare Teams For Exceptional Patient Experiences?
In today's new normal, a big majority of healthcare organizations stay on their toes to find answers to the most urgent challenges facing...
Prashant D
- Dec 20, 2022
- 3 min
How Microsoft Is Changing The Cybersecurity Market?
In recent years, cloud computing giants are at loggerheads to disrupt the cybersecurity market with their out-of-the-box offerings,...
Prashant D
- Dec 20, 2022
- 1 min
How To Unlock The Power Of Your EHR Data To Personalize Patient Care?
Every healthcare organization strives to create and maintain exceptional patient experiences for retaining existing and attract new...
Prashant D
- Dec 20, 2022
- 1 min
How Dynamics 365 Guides Is Transforming Remote Nursing Education?
The COVID-19 pandemic has profoundly impacted teachers and educators across the globe. In recent months, the concept of video calling has...
Prashant D
- Dec 20, 2022
- 2 min
What’s New For Microsoft Dynamics 365 Marketing with 2022 Wave 2?
If you are planning to raise the bar of your marketing campaigns to reach new levels of personalization and scale, the recently announced...
Prashant D
- Dec 20, 2022
- 2 min
How To Reduce Unnecessary MFA Prompts For Your Users?
The countless benefits of multi-factor authentication (MFA) when it comes to protecting networks from identity-related attacks are known...
Prashant D
- Dec 20, 2022
- 2 min
A Beginner's Guide To Break Glass Accounts In Azure Active Directory
You may have noticed break-glass boxes in buses, trains, or buildings. There is a big possibility that most of us haven't had to use them...
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