How Secured Organisations Are Getting Additional Security With Microsoft Dynamics?

In today's tech-savvy business environment, organisations spend heavily on time, efforts, and resources to earn the trust of existing and potential customers. However, all of that hard-earned trust can be lost with even a single instance of a data breach. It has become difficult for organisations to keep their websites and data safe amidst sophisticated and frequent hacking attacks. In response to these complex threats, Microsoft Dynamics 365 has always emphasised on strengthening and solidifying security.

Let us find out how the Microsoft technology stack offers impeccable levels of security and data privacy to keep the interests of individuals and organisations safe and protected at all times.

  • Self-hosted Infrastructure: All of the cloud products of Microsoft, including Dynamics 365's cloud-based deployments, are hosted on Azure - Microsoft's own cloud platform - which is operated by thousands of ISO-27001 certified data centres located all over the world. Microsoft also operates a cybersecurity and defence facility (Microsoft Cyber Defence Operations Centre) that is manned by data scientists and security experts who work 24/7/365 alongside Artificial Intelligence to detect and respond to threats for protecting the cloud infrastructure of Microsoft.

  • Unbreachable Native Product Security Models: The security model by Microsoft Dynamics 365 is based on strict role distribution to safeguard data protection within a system. This means that individual users don't have a specific level of data access as data access is provided based on security roles. It saves time for administrators who don't have to manage data access for every individual user.

  • Secure Networks: The Virtual Network Gateway of Azure allows the creation of encrypted IPSec tunnels by users. It also facilitates the creation of segment instances in one customer subscription within multiple deployments by leveraging private IPs and subnets acting as virtual firewalls.

  • Trusted Encryption: Azure keys are secured and safeguarded with 256-bit Advanced Encryption Standard (AES) encryption and the Security Vault of Microsoft makes use of Federal Information Processing Standard (140-2) Level 2 validated hardware security modules (HSMs) that simplify and automate tasks for SSL/TLS certificates.

Microsoft also has partnerships with the Cybersecurity Tech Accord, Microsoft Intelligent Security Association, and Fast IDentity Online (FIDO) to provide different layers of data security and privacy against malicious attacks by cybercriminal enterprises and nation-states.


Microsoft Dynamics CRM security management can be classified into three parts:

  1. Record-based security administers access to individual records and can be used to allow or restrict access to individual records.

  2. Role-based security administers access by entity type and can be used to allow or restrict access to record types by the entity.

  3. Field-level security administers access to specific fields and can be used to allow or restrict access to specific fields within the records.

Microsoft Dynamics CRM access levels can be classified into five categories:

  • Global allows access to all records of an organisation.

  • Deep (Parent) allows access to all records in the business units and subunits.

  • Local allows access to all business unit records.

  • Basic allows access to owned records or those shared with individual users or their teams.

  • None allows no access to records.

Cyber threats and hackers are evolving and so are the security models that safeguard users against them. It would not be wrong to say that cybersecurity is an intense arms race, and when you are fighting a war against an unknown opposition, it is better to stay on the side of the world's largest company with a billion-dollar security budget.


At C.I.G Consultants, we can undertake a comprehensive review of the different security roles and privileges in your organisation and generate a gap analysis to put your Microsoft Dynamics CRM security structure in line with the specific requirements of your organisation. You can also contact us if you require an audit and want to secure your CRM environment or just need guidance on how to ensure your technology stack is 100% safe and secured.

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