Dynamics 365 Marketing provides a wide range of out-of-the-box features so that organizations like yours can easily create and nurture delightful customer journeys through. If you want to improve customer experience, creating a personalized event with Dynamics 365 Marketing can do the world good for you.
In recent times, tools such as machine learning, Big Data, artificial intelligence, and the Internet of Things (IoT) have simplified tasks. Now, it is just the right time to think beyond product and service offerings. Yes, you guessed that absolutely right. Events.
When it comes to planning and organizing a private or public event, it is important that the entire customer experience throughout the journey should be stellar. This means that the event must lead to higher satisfaction, loyalty, brand awareness, and revenue. However, things are not easy as they appear in the first place but thankfully you have Dynamics 365 Marketing to your help.
Dynamics 365 Marketing can be described as an all-in-one application with the Dynamics 365 portfolio that can help you turn prospects into customers. You can leverage sub-tools such as lead scoring, omnichannel campaigns, event management, data visualization, and much more with Dynamics 365 Marketing. Each of these purpose-driven tools is designed to enhance customer experience based on invaluable insights and customer analytics. For instance, you can find out what is encouraging people to turn into attendees, what are the specific needs of your event attendees, etc.
If this is not all, you can even leverage Dynamics 365 solutions like Office 365, Teams, and Power BI to further improve the customer journey. You can even utilize a series of event management tools to manage sessions, speakers, attendees, sponsors, vendors, etc.
Discover how you can improve the customer experience while creating and organizing a private or public event with Dynamics 365 Marketing. Call or email us at C.I.G Consultants now to leverage Dynamics 365 Marketing.