Gaining a clear understanding of the customer's mind can be an overwhelming process. You think you have everything for their needs and...

If your organisation is planning to move to a new CRM or thinking of investing in your first CRM, it is important that you carefully...

Acquainting yourself with all the technology, functionalities, and apps required to perform your daily work responsibilities can be...

The manufacturing industry is no exception to embracing digital advancements in business management. This is the primary reason why more...

The concept of Software as a Service (SaaS) is revolutionising every industry niche profoundly. This is primarily because SaaS apps boast...

Microsoft recently started leveraging data insights from FedEx with order insights from Dynamics 365 Intelligent Order Management after...

Want to leverage the advantages of Microsoft PowerApps for Nonprofits? As a nonprofit, your primary objective is to identify innovative...

In the busy world of attorneys, there is always more work to do than what time permits. Attorneys need to win new clients, retain...

Law firms face a lot of challenges such as maintaining communications with clients, organising important documents, managing schedules,...

The hospitality industry is highly competitive and every hotel owner must stay modernise and adapt to the times by adopting CRM systems....

The hospitality industry has always been about offering feel-good services and catering to all the requirements of customers. After all,...

Are you a real estate agent or broker who wants to schedule meetings, address customer queries, segment and nurture leads, and...

For a business to succeed, it needs to have a streamlined process to create and nurture relationships with customers. All documents,...

Today, a powerful and seamless customer relationship management (CRM) platform such as Microsoft Dynamics 365 CRM is the backbone of...

A recently-concluded study on Home Buyer and Seller Generational Trends Report by the National Association of Realtors (NAR) revealed...

Customer Relationship Management systems are being embraced by more and more higher education institutions (HEIs) to engage, attract, and...

The COVID-19 pandemic has impacted supply chains across the world. For a majority of businesses, siloed data has made coordination a...

ERP (enterprise resource planning) systems are the backbone of every organisation, connecting information and people. If you are yet to...

The COVID-19 pandemic has disrupted literally everything and order management has been no exception. Consumer package goods (CPG)...

Traditional upskilling or guidance generally necessitates a trainee, an experienced trainer, part manuals, checklists, and a simulated or...