5 Reasons Why Dynamics 365 CRM Is A Better Choice for Nonprofits

Technology can take a success-driven organisation including a nonprofit to a completely different level making it more relevant, efficient, productive, and purposeful while generating a good return on investment. Nonprofits are expected to deal with multiple processes, stakeholders, and donation programs. Therefore, they require a powerful and comprehensive CRM system such as Dynamics 365 CRM that is smart, easy, secure, and customisable to their unique requirements.

Let us have a close look at the five most important reasons as to why Dynamics 365 CRM is a better choice for nonprofits.

  1. Single unit for operations: Nonprofits have to deal with multiple volunteers, donors, departments, and sponsors some times at the same time. Furthermore, they may be instances when nonprofits find themselves in an unusual position where they have to deal with data and information silos. This is where Dynamics 365 CRM steps in by bringing all departments of the nonprofit under one roof using a single database.

  2. Easy customisation: One of the biggest drawbacks of a majority of member or donor management solutions is that you have to make big adjustments to meet the specific requirements of your nonprofit. With Dynamics 365 CRM, it is easy to custom-make the CRM systems and amend them the way they suit your mission needs. Furthermore, the use of pre-built connectors makes the entire customisation process easier and faster.

  3. Provides a holistic view: A nonprofit organisation includes several entities such as beneficiaries, donors, volunteers, and constituents. All or some of them tend to overlap in different programs and may leverage multiple methods to interact amongst themselves. Dynamics 365 CRM offers a comprehensive view of all the communications and interactions that any individual or group within an entity has with others at any point in time, creating a 360-degree span of the nonprofit on a single dashboard.

  4. Easy integrations: Dynamics 365 CRM has the ability to integrate thousands of tools with itself such as Dynamics GP, SharePoint, Office, and even third-party apps such as HubSpot, QuickBooks, Google Calendar, Gmail, Eventbrite, MailChimp, and more effortlessly.

  5. Effectively manage grants: In a majority of nonprofit organisations, the grants management system is often poorly managed and unorganised. Dynamics 365 lets employees easily track and manage the entire process of applying for a grant for your nonprofit from the time it is applied till the time it is finally processed, released, and deployed.

In addition to these unique advantages, Microsoft Dynamics 365 is a General Data Protection Regulation (GDPR) compliant product that helps in creating and maintaining the highest standards of data privacy and security. Moreover, Microsoft data centers are encrypted and deploy rigorous standards set by the Microsoft Security Assurance team to guard you against any disastrous loss.


At C.I.G Consultants, we strive to make Dynamics CRM technology work in the favour of your nonprofit organisation. Connect with us now to know more.


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