Microsoft Dynamics 365 Customer Insights has been named a Market Champion in the KuppingerCole Analysts Leadership Compass, Customer Data Platforms.
According to the assessment of KuppingerCole, the roadmap of Microsoft is ambitious, and the product vision is clear and closely linked to overarching activities in the Microsoft ecosystem.
The Leadership Compass report talks about how organizations can leverage a customer data platform (CDP) to address different challenges such as personalization, siloed data, and multichannel orchestration among them that they may be facing in their quest to improve their customer experience. The customers of Microsoft are overcoming these and many more challenges with Dynamics 365 Customer Insights which is a recognized innovation-leading, product-leading, and market-leading customer data platform with powerful and comprehensive capabilities.
Microsoft customers like Valencia Club de Fútbol (CF) are taking charge of their customer data with Dynamics 365 Customer Insights and leveraging the CDP to help their organization usher in a data-driven mindset.