The COVID-19 pandemic has severely impacted worksite strategies, supply chains, and consumer behavior in today's evolving business landscape. This has compelled organisations across the world, irrespective of their size of operations or line of business, to modernise to better serve customer needs. Thankfully, Microsoft Dynamics 365 can help you but you will still need the services of the right partner with implementation and industry expertise for your Dynamics AX migration or Dynamics CRM migration.
Let us have a close look at the top characteristics to look for in your Dynamics 365 migration partner.
Do they possess the necessary skillset?
One of the biggest challenges faced by most Dynamics AX and Dynamics CRM customers is related to modernisation of their current on-premises solutions. By selecting the right Dynamics 365 migration partner, your organisation can make a smooth transition to the cloud. Like Dynamics 365—it is an investment and this is the exact reason why you should thoroughly consider the Dynamics 365 migration partner's skillset.
Migrating from Dynamics CRM 2016 or from Dynamics AX 2009 to Dynamics 365 may vary from organisation to organisation. Whether you’re migrating to Dynamics 365 Finance & Operations or Dynamics 365 Customer Experience, you must always ensure that your Dynamics 365 migration partner has the credentials to seamlessly implement that solution in your environment and assist your teams.
Do they understand the technology?
Microsoft offers certifications that speak a lot about the credentials and expertise of a developer’s Dynamics 365 Finance & Operations and Dynamics 365 Customer Experience capabilities. Therefore, it makes sense for you to consider the technology credentials of the potential Dynamics 365 migration partner within the Microsoft ecosystem.
For instance, the most important functional competency within Microsoft business applications is the Cloud Business Application (CBA) certification. Similarly, participating partners under the Dynamics 365 migration program are required to hold gold or silver CBA certificate. Moreover, the potential Dynamics 365 migration partner must have the expertise and a proven track record of successfully deploying and migrating large, complex enterprise resource planning (ERP) and customer relationship management (CRM) solutions.
Do they have industry expertise?
Migration to Dynamics 365 will ensure that your success-driven organisation is all ready to meet future challenges and needs without hassles. It is important that your potential Dynamics 365 migration partner has industry expertise across industries and organisations. Lastly, it's important to not fall into tall claims. All claims must always be backed up with tangible proof.
If you need assistance with Dynamics 365 migration, please feel free to contact us at C.I.G Consultants.