Customer Relationship Management

5 Ways CRM Improves Customer Service

The recent influx of technology and digital transformation has made customer experience the biggest differentiator ahead of price or...

Everything You Wanted To Know About Relationship Funnels

There is no denying the fact that customers are the backbone of every business, irrespective of the size of operations or the line of...

5 Practical Tips To Find New Prospects In 2022 & Beyond

In recent years, the concept of outbound sales has received quite a bit of bad reputation because of aggressive sales pitches and cold...

Role Of Microsoft Dynamics In Mapping the Customer Journey

Marketers often talk about the significance of maintaining quality, relevant, and up-to-date customer data and its fluidity. This is...

Why Does Every SME Organisation Need A CRM?

A lot of small and medium enterprises are of the view that Customer Relationship Management (CRM) is meant only for big-sized and Fortune...