Microsoft has announced the launch of its Dynamic 365 Copilot, an AI-powered assistance for both customer relationship management (CRM)...

Microsoft has enhanced its customer relationship management (CRM) solutions with generative artificial intelligence (AI). The tech, which...

Drift, the Conversation Cloud company, is all set to become a Microsoft independent software vendor (ISV) partner by unlocking the power...

Microsoft has announced that the Microsoft Teams chat feature has been embedded into Dynamics 365 to boost business collaboration....

The COVID-19 pandemic has upended countless aspects of work, including live events and webinars. With face-to-face opportunities to...

Today, a powerful and seamless customer relationship management (CRM) platform such as Microsoft Dynamics 365 CRM is the backbone of...

Customer Relationship Management systems are being embraced by more and more higher education institutions (HEIs) to engage, attract, and...

The future has finally arrived! - at least for customer relationship management or CRM software users. Today, we have entered the era of...

As a growing business, you knowingly or unknowingly are relying too much on emails and spreadsheets to store all your critical customer...