The ongoing global pandemic has transformed the way we work, where we work, and how we interact. If there is one major takeaway that can...

Data is the engine that runs your organisation. It's the data that shapes a marketing strategy, drives business decisions, and brings...

Today, global workforces are busier than ever after business travel and face-to-face meetings reduced significantly in 2020. During the...

Field service organisations face huge day-to-day challenges like delays, poorly planned routes, lack of resources, miscommunication, and...

The new Field Service (Dynamics 365 CRM) mobile app designed by Microsoft was recently made available. It can be used by field service...

Microsoft Dynamics 365 CRM and Power Apps keep rolling out regular updates to ensure that users get the best value to stay ahead of the...

Do your customers have to fill in never-ending forms, wait endlessly on a call, or stand in long queues before your customer service team...

Marketing Automation is one of the most critical aspects a Customer Relationship Management (CRM) system can offer for a growth-oriented...

Today's tech-savvy customers have higher expectations than ever before. This means enterprises and small businesses need to stay on their...

Microsoft Dynamics 365 Customer Service is an excellent tool in the arsenal of every service organisation. It helps them adjust their...

Microsoft Dynamics 365 CRM is a powerful Customer Relationship Management (CRM) tool that enables organisations to efficiently leverage...

COVID-19 has changed the landscape of organisations empowered by CRM across the world in countless ways. Simply put, the ability to...