How To Enhance Microsoft Contact Center Security With Biometric Authentication?
When today's tech-savvy and informed customers need support, they not only expect it fast but they also want their personal information...
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Prashant D
- Sep 21, 2022
- 2 min
All About The Microsoft Digital Contact Platform
Brand reputation is synonymous with customer experience in today's digital world. After all, today's tech-savvy and informed customers...
Prashant D
- Sep 21, 2022
- 2 min
How To Measure The Impact Of Dyamics 365 Finance?
Today, enterprise resource planning systems (ERPs) have ushered into a new era that is full of hopes and opportunities. No wonder, ERPs...
Prashant D
- Aug 31, 2022
- 2 min
5 Ways To Successfully Scale Customer Support
In today's internet-driven world, customer expectations are soaring and evolving with every passing day. Today, customers expect...
Prashant D
- Aug 31, 2022
- 2 min
How To Unlock Business Growth Potential With Dynamics 365?
For every success-driven business, Microsoft Dynamics 365 is an excellent choice to bring all of its disparate business systems together....
Prashant D
- Aug 31, 2022
- 2 min
How To Put The Spotlight On Business Relationships To Make More Profits?
There is no denying the fact that creating and nurturing an original concept with exceptional, personalized, and differentiated product...
Prashant D
- Aug 31, 2022
- 2 min
Differences Between Sales Prospecting And Lead Generation
The terms ‘lead generation’ and ‘sales prospecting’ are often used interchangeably. Let us read more about what is lead generation and...
Prashant D
- Aug 31, 2022
- 2 min
How Does Emotional Intelligence Positively Impact Close Rates In Sales?
Making sales is tough, but even that is an understatement on so many counts. Irrespective of their sales, a big majority of sales reps...
Prashant D
- Aug 31, 2022
- 2 min
Benefits Of CRM In Hospitality Industry
The hospitality industry is all about the feel-good factor for the customers and fulfilling their requirements proactively. However, it...
Prashant D
- Aug 31, 2022
- 2 min
How To Create A Customer-Centric Strategy For Your Business?
It may come as a surprise to many but the sheer volume, variety, and velocity of customer data still somehow overwhelm many...
Prashant D
- Aug 29, 2022
- 2 min
How To Master The Art Of Social Selling?
In today's age of the internet, consumers frequently turn to social media networks to seek information before they purchase a product or...
Prashant D
- Aug 29, 2022
- 3 min
How Customer Complaints Can Be Good For Your Business?
Today's customers need instant gratification and have more power than ever, especially in today's internet-driven world. If they have a...
Prashant D
- Aug 25, 2022
- 1 min
Microsoft Teams App Now Optimized For Mac Lineup With Apple Silicon
Microsoft has announced that a native version of its Microsoft Teams app has been created that is optimized for the Mac lineup with Apple...
Prashant D
- Aug 25, 2022
- 1 min
Barclays Selects Microsoft Teams As Its Preferred Global Collaboration Platform
Barclays Bank PLC (Barclays) and Microsoft Corp. have announced that Microsoft Teams has been chosen by Barclays as its preferred...
Prashant D
- Aug 25, 2022
- 2 min
How To Find, Engage, And Sell Better To Your B2B Customers?
In the world of B2B marketing, the approach is quite simple - to retain existing and attract potential customers. Easy, right? Well, not...
Prashant D
- Aug 25, 2022
- 2 min
Everything You Wanted To Know About Relationship Funnels
There is no denying the fact that customers are the backbone of every business, irrespective of the size of operations or the line of...
Prashant D
- Aug 25, 2022
- 2 min
5 Practical Tips To Find New Prospects In 2022 & Beyond
In recent years, the concept of outbound sales has received quite a bit of bad reputation because of aggressive sales pitches and cold...
Prashant D
- Aug 25, 2022
- 3 min
5 Ways to “WOW” Your Customers And Exceed Expectations
Have you ever wondered why top brands such as Amazon, Apple, and Tesla enjoy an impeccable reputation and what differentiates them from...
Prashant D
- Aug 25, 2022
- 2 min
How To Create Amazing Buying Experiences For Your Customers?
In recent times, a lot of emphasis is given to creating and delivering positive buying experiences. Yet somehow, some businesses fail to...
Prashant D
- Aug 25, 2022
- 3 min
How to Attract, Engage, and Delight Your Prospects & Customers?
In today's digital age, millions of brands are competing for the attention of customers on different channels. With such intense...
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