Artificial Intelligence (AI) is here, and it's here to stay! Today, the impact of AI is felt across diverse domains and industries...

One of the most important learnings from the current COVID-19 pandemic is that the quality and level of your IT has a big impact on the...

A glimpse of the metaverse in the enterprise was offered by Microsoft recently with the announcement of Mesh for Teams and Dynamics 365...

When it comes to improving customer relations, most of us generally think about providing premium-quality products and services instead...

Microsoft has decided to introduce Clippy back to Microsoft Teams as a sticker pack, after first resurrecting it two years back and then...

Beating analyst estimates, Microsoft has reported $20.5 billion as its Q1 2022 income on revenue of $45.3 billion and $2.71 earnings per...

In recent months, artificial intelligence (AI) is liberating organisations from CRM-related manual systems and processes. AI use in CRM...

Microsoft has announced it will update the search experience in its desktop client for Microsoft Teams. Starting in November 2021,...

Have you deployed a CRM system but not received the expected return on investment? Did you think that CRM implementation and...

Find out about the different components of Microsoft Dynamics 365 CRM that make it a complete and all-in-one CRM solution. Access the...

Marketing Automation Send targeted campaigns to the right audience. Enhance your market reach and keep a close check on your ROI on...

Minimise costs and increase profitability consistently by seamlessly organising and automating business processes and functionalities....

Want to know about the different Microsoft Dynamics 365 Business Central Deployment Options? Access the best Microsoft Dynamics 365 CRM...

Data Storage In the absence of a reliable data storage system, there will be an absence of a streamlined way to track lead information....

1. Business Insights Discover a range of business intelligence and data visualisation insights to drive sales growth like never before...

Microsoft introduced the Main Form Dialog or MFD that refers to the ability to open a form within a form. This helps users open a record...

Data is the engine that runs your organisation. It's the data that shapes a marketing strategy, drives business decisions, and brings...