Before the COVID-19 pandemic, many organisations across the world had started testing the promise and potential of artificial...

In today's new normal, digital transformation through artificial intelligence (AI) and CRM is encouraging organisations of all sizes to...

There has been an enormous amount of talks and attention focused on remote working ever since the COVID-19 pandemic started creating...

If an employee on a week's notice starts downloading a large number of files from the company network, there is a possibility that he or...

Artificial Intelligence is no longer the future, it is the present in our living rooms and, often, our pockets. As the technology...

Looking for innovative ways to solve your complex business scenarios? Want to automate document processing and improve customer service?...

Have you ever wished if it was possible for you to leap into your favorite cartoon series and seamlessly interact with characters such as...

Microsoft has decided to enter the notoriously challenging field of weather forecasting. Through its AI for Earth program, Microsoft is...

Microsoft has partnered with provider-led data platform Truveta to leverage its Azure cloud service and artificial intelligence (AI)...

Microsoft has announced that Microsoft Translator, its AI-powered text translation service, is all set to support more than 100 different...

A vast artificial intelligence system has been created by Microsoft and chip manufacturer Nvidia to mimic human language more...

Microsoft has announced it will update the search experience in its desktop client for Microsoft Teams. Starting in November 2021,...

Looking for help to debit out a sales credit memo? Let us find out how you can debit/reverse a sales credit memo in Business Central....

Customers come first! Consistent customer satisfaction is always prime! If it is also your primary organisational goal, please read on....

Today, everyone is talking about Customer relationship management (CRM) and its countless benefits for organisations of all sizes. No...

Today's customers are in more control and more empowered than ever over businesses than ever before. The needs and expectations of...

As the world collaborates to emerge from the COVID-19 crisis, organisations are forced to handle formidable challenges. On the demand...

Have you deployed a CRM system but not received the expected return on investment? Did you think that CRM implementation and...

A business that offers multiple channels for customers to interact with it is more likely to survive and prosper in the new normal of...

The future has finally arrived! - at least for customer relationship management or CRM software users. Today, we have entered the era of...