Microsoft has announced the addition of a first-party voice channel to Dynamics 365 Customer Service at an Ignite developers' event. This...

Jingle bells, jingle bells Jingle all the way…… Oh, what fun it is to ride in a sleigh with all that unprecedented Christmas sales and...

Christmas is unarguably the most wonderful time of the year for retailers. If you are yet to start tailoring your marketing strategy to...

In today's tech-savvy business environment, organisations that rely heavily on proprietary or legacy technology generally receive many...

Microsoft Dynamics 365, one of the world’s most widely used and popular Enterprise Resource Planning (ERP) and customer relationship...

Creating and nurturing relationships is vital for nonprofit organisations. They need to stay in constant touch with donors, sponsors,...

The COVID-19 crisis has been felt by all businesses across the world. Today, decision-makers are faced with unprecedented and...

Microsoft has decided to add its Power Platform software portfolio to its Dynamics 365 bug bounty program, rebranding the initiative as...

When it comes to improving customer relations, most of us generally think about providing premium-quality products and services instead...

Microsoft has announced the general availability of tax calculation for Microsoft Dynamics 365. In the last few decades, the steady drive...

For decades, organisations have been creating connected, agile, and sustainable manufacturing processes to customise products and...

The Crown Commercial Service (CCS) and Microsoft have signed a new Azure Pricing Arrangement (APA) that will allow public sector...

Shopify, one of the world's most trusted eCommerce vendors, has rolled out a Global Enterprise resource planning (ERP) Program to build...

According to a recent analyst estimate, Microsoft Dynamics 365 Field Service generated $190 million in revenue in 2020. It was estimated...

Microsoft has decided to introduce Clippy back to Microsoft Teams as a sticker pack, after first resurrecting it two years back and then...

Beating analyst estimates, Microsoft has reported $20.5 billion as its Q1 2022 income on revenue of $45.3 billion and $2.71 earnings per...

In the UK Public Sector, Microsoft Dynamics 365 And Azure have been some of the most successful names along with Microsoft Dynamics 365...

In recent months, artificial intelligence (AI) is liberating organisations from CRM-related manual systems and processes. AI use in CRM...

In today's new normal, digital transformation through artificial intelligence (AI) and CRM is encouraging organisations of all sizes to...

There has been an enormous amount of talks and attention focused on remote working ever since the COVID-19 pandemic started creating...